Returns + Exchanges

No Returns + Exchanges Policy

At Gulhoney.in, we strive to ensure that you are completely satisfied with your purchase. However, due to the nature of our products, we have a strict No Returns + No Exchanges policy. Please read the following details carefully before placing your order.

Why No Returns or Exchanges?

• Product Nature: Our products are perishable and handmade, ensuring freshness and quality. Once shipped, they cannot be resold or reused.

• Hygiene and Safety: To maintain the highest standards of hygiene and safety, we do not accept returns or exchanges for consumable items.

• Customization: Many of our products are customized or prepared upon order, making them non-returnable.

Exceptions

In the unlikely event that you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery. Provide the following details:

• Order number

• Photos of the product and packaging

• Description of the issue

We will review your case and, if applicable, offer a replacement or refund at our discretion.

How to Ensure a Smooth Experience

• Double-check your order details (flavor, quantity, shipping address) before confirming your purchase.

• Review product descriptions and images carefully to understand what you are purchasing.

• Contact us at support@gulhoney.in if you have any questions or concerns before placing your order.

Damaged or Defective Items

If your order arrives damaged or defective, please notify us immediately. We may require you to return the product (at our expense) for inspection before processing a replacement or refund.

Contact Us

For any questions regarding our No Returns + Exchanges policy, feel free to reach out to us at:

• Email: support@gulhoney.in

• Phone: +9163 6464 5477

• Business Hours: 

  Monday	10 am–7 pm
  Tuesday	10 am–7 pm
  Wednesday	10 am–7 pm
  Thursday	10 am–7 pm
  Friday	10 am–7 pm
  Saturday	10 am–7 pm
  Sunday	Closed

Thank you for understanding our policy and supporting Gul Honey!