Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopRETURN POLICY
Return Policy
At Gul Honey, we take great pride in providing high-quality, pure, and natural honey to our customers. Your satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.
Eligibility for Returns
We accept returns under the following conditions:
The product is defective, damaged, or incorrect upon delivery.
The product is unopened, unused, and in its original packaging.
A return request is initiated within 7 days of receiving the product
Non-Returnable Items
For safety and hygiene reasons, we do not accept returns for:
Opened or used honey products.
Products without original packaging or tampered seals.
Items purchased on clearance or as part of promotional offers.
Return Process
Initiate a Return: Contact our customer support team at [https://gulhoney.in/] or call [your contact number] within 7 days of delivery.
Provide Details: Share your order number, proof of purchase, and images of the damaged or incorrect product.
Return Approval: Once your request is reviewed, we will approve the return if it meets our eligibility criteria.
Shipping the Product: You will be required to return the product to our designated address. We recommend using a trackable shipping method.
Refund/Replacement: After receiving and inspecting the returned item, we will process a replacement or issue a refund within 7-10 business days.
Refund Policy
Approved refunds will be credited to the original payment method.
Refund processing time may vary depending on the payment provider.
Shipping charges are non-refundable unless the return is due to an error on our part.
